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ZT Paralegal & Virtual Assistant (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Data We Collect

We may collect the following personal information:

• Name, email address, phone number, and business details

• Billing or payment information when you purchase services

• Information about your use of our website (e.g., IP address, cookies, browsing activity)

• Any other information you voluntarily provide via forms, email, or direct communication

2. How We Use Your Data

Your personal information is used for purposes including:

• Providing and managing our services

• Communicating with you regarding enquiries, appointments, and updates

• Processing payments and invoices

• Improving our website and services

• Complying with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual necessity: to provide the services you request

• Consent: where you have given permission for specific communications

• Legal obligation: to comply with UK law

• Legitimate interests: to manage and improve our business operations

4. How We Share Your Data

We may share your information with:

• Service providers who assist with website hosting, payment processing, or email communications

• Legal or regulatory authorities if required by law

• Other parties only with your explicit consent

We ensure all third parties comply with applicable data protection laws.

5. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. This includes secure storage, encryption, and restricted access to personal data.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request erasure of your data (“right to be forgotten”)

• Object to the processing of your data

• Request restriction of processing

• Data portability (where applicable)

• Withdraw consent at any time

To exercise your rights, please contact us at: [Insert Contact Email].

7. Cookies

Our website uses cookies to improve your experience. Cookies may collect information about your browsing activity. You can manage or disable cookies via your browser settings.

8. Retention of Data

We retain your personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

9. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this privacy policy or how your data is handled, contact us at:

ZT Paralegal & Virtual Assistant
Email: zoeassistant@outlook.com